Return & Shipping Policy

Return Policy

 

We want you to love what you ordered. Items can be returned or exchanged within 14 days of delivery for a refund of store credit or original form of payment.

All items must be returned in original packaging, unworn, and with all tags present using the prepaid USPS label provided via email.

For sanitary reasons, we can not accept returns of undergarments. Please note: All sale items are final sale.

You'll receive a store credit or refund upon inspection and restocking. To start the process, please email us at help@hellopostpartum.com and we'll be in touch with 

 

Shipping Policies

 

• Order processing

Please allow 24-48 business hours to process your order. Expect an email within 24-48 business hours to let you know your order is on the way. 

 

• Shipping Methods, Rates, and Estimates

Our orders are shipped via USPS delivery services from Seattle, Washington.
Please ensure your shipping address is able to receive USPS mail; otherwise, provide an alternative, deliverable address.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout for domestic and international orders.
We offer free USPS Ground shipping on US orders $125+ before tax and $8 flat-rate USPS Ground shipping on all other US orders.

• Delivery Issues
For delivery issues or delays, please first contact the carrier directly.

 

• International Shipping

We offer international shipping to most countries via USPS and DHL. For the most up-to-date information, rates, and available shipping methods, please select your shipping country at checkout and enter your shipping address.
Shipping charges and applicable import taxes will be calculated and displayed at checkout.